Privacy Policy

1. Introduction

This Privacy Policy explains how Nexus Mixed Reality Ent Limited, trading as Nexus Dev Studio ("we", "us", "our"), collects, uses, and protects your personal information.

This policy applies to the application CAROUAI (the "App"), which is accessible via:

• https://clients.nexusdevstudio.co.uk/
• https://poster.nexusdevstudio.co.uk/

CAROUAI is a system used for content generation, automation, and social media publishing.

By using CAROUAI or our Services, you agree to this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

2.1 Personal Information

• Name
• Email address
• Phone number (if provided)

2.2 Technical Data

• IP address
• Browser type and version
• Device type
• Usage data (pages visited, interactions, timestamps)

2.3 Account & Platform Data

• Login credentials (secured)
• Connected social media account data (where authorised by you)
• Content created, scheduled, or published via CAROUAI

2.4 Project & Service Data

• Information you provide to enable us to deliver services
• Content inputs used for generation (e.g. prompts, brand details)

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve CAROUAI and our Services
• Generate and manage content and automation workflows
• Enable social media posting and integrations
• Respond to enquiries and deliver client projects
• Monitor usage and improve performance
• Comply with legal obligations

Where you have given consent, we may also send updates, offers, and marketing communications.

4. Automated Content & Posting

CAROUAI may process your inputs to generate content and enable automated publishing.

• Content is generated based on user inputs and system templates
• If automated posting is enabled, content may be published to connected accounts without manual intervention
• You are responsible for reviewing and approving content prior to activation of automated workflows

5. Third-Party Integrations

CAROUAI integrates with third-party platforms (such as Meta, Instagram, TikTok, LinkedIn) where authorised by you.

We may access and process limited account data strictly for:

• publishing content
• managing scheduled posts
• enabling platform functionality

We do not control third-party platforms and are not responsible for their privacy practices.

6. Cookies

We use cookies to:

• improve website performance
• enhance user experience
• analyse usage

You can disable cookies via your browser settings, though some features may not function properly.

7. Sharing of Data

We do not sell personal data.

We may share limited data with trusted third parties solely for service delivery, including:

• hosting providers
• infrastructure and analytics services
• platform integration services

All partners are required to handle data securely and in accordance with applicable laws.

8. Data Retention

We retain personal data only for as long as necessary to:

• provide our Services
• maintain platform functionality
• comply with legal and regulatory obligations

9. Security

We implement appropriate technical and organisational measures to protect your data.

While no system is completely secure, we take reasonable steps to minimise risks and protect your information.

10. Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent for marketing

To exercise your rights, contact:
contact@nexusdevstudio.co.uk

11. Third-Party Links

Our platforms may contain links to external websites.

We are not responsible for the content or privacy practices of those sites.

12. Updates to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated "Last Revised" date.